Hotel Policy
HOTEL POLICY
HOW TO MAKE A RESERVATION
You can make a reservation for family Classic Hotel in one of the following ways:
send a contact form inquiry to our website http://hotel-classic-varna.com;
email us at hotel@hotel-classic-varna.com;
call phone:
+359 889 899 001;
Viber or Whats app +359 888 250 503
welcome to the location of the hotel
- Once we receive and process your request, we will contact you to confirm your accommodation.
- You will receive a confirmation of the reservation made by e-mail. It describes the type and number of rooms booked, the date of check-in and check-out, the number of adults and children listed in the booking request and the amount due. - At the hotel's discretion, the amount to be paid prior to check-in may be indicated as a security deposit required. We expect payment from you within 3 (three) business days after sending our e-mail: hotel@hotel-classicvarna.com (unless otherwise agreed between the parties). The rest of your booking is payable on the day of check-in. If you wish to cancel a reservation for which a security deposit has been transferred, the penalties described below in the cancellation policy apply.
- If a deposit is requested in advance, your reservation is valid and will be considered CONFIRMEDLY confirmed after making the specified payment on the specific request and receiving a confirmation by e-mail.
- If the payment is not made within the specified period, the hotel reserves the right to cancel the reservation.
PAYMENT OPPORTUNITIES
Cash at the hotel
With a debit or credit card at the hotel
Bank transfer to the following bank account:
BULBANK BIC UNCRBGSF
IBAN: BG49UNCR70001520992071
Hot Bell - BG EOOD
CANCELLATION CONDITIONS
Cancellation of a reservation you made can be done in one of the following ways: send us an e-mail: hotel@hotel-classic-varna.com; let us know from the request form on our site: http://hotel-classic-varna.com;
- Upon cancellation of a confirmed reservation up to 30 (thirty) calendar days (unless otherwise agreed by the parties), prior to arrival, the client shall not pay a penalty, except in the case of reservations made on special holiday packages or in strong summer season, in which additionally describes the deadlines for reservations and cancellations.
- If the reservation is canceled less than 30 (thirty) calendar days prior to check-in or in case of no-show on the day of check-in, the amount paid in advance for your reservation will not be refunded and the reservation will be considered canceled.
- Hot Bell - BG EOOD reserves the right to cancel a confirmed and paid reservation in case of force majeure and other reasons beyond the control of the hotelier. In these cases, the hotelier: - Offers the client accommodation for another period, subject to the same conditions and prices. Refunds the deposit paid by the client within 10 (ten) days from the date of receipt of a written request for this from the tourist, without owing to the client a penalty.
ACCOMMODATION CONDITIONS
Registration and accommodation is done by providing personal identification documents to the guests. The user completes the Hotel Registration Address Card / Foreign Hotel Address Card or voluntarily submits his / her identity document to a duty administrator to enter his / her data in the Register for accommodated tourists.
The identity document must be checked for accuracy of information and validity of the document and returned to the client. Copying of personal documents is not allowed. The data you provide are protected in accordance with the Personal Data Protection Act and the normative acts regulating the protection of information and are processed only in connection with the fulfillment of the established requirements of the Tourism Act. See PERSONAL DATA PROTECTION. This information will only be used in connection with your reservation and will not be provided for other purposes.
• CHECK-IN: After 14:00 on the day of arrival.
• CHECK-OUT: Up to 11:00 o'clock on the day of departure
• Early check-in between 08:00 - 13:00 pays 50% of the room price.
• Late check-out from 11:00 - 14:00 pays 50% of the room price.
After 14:00 100% of the overnight rate is charged.
• If the stay is longer than originally stated, the hotel reserves the right to offer guests different from the original rooms.
• Hotel guests are responsible for any damage caused to them by the hotel's furnishings and equipment, as well as the lack of parts of the hotel.
• The export of hotel property is not allowed.
• We ask the hotel guests to keep quiet and respect the rest of the guests in the hours set for afternoon and night rest. • The rest hours are from 14:00 to 16:00 and from 23:00 to 10:00 in the morning.
• You can welcome friends and guests at the hotel's restaurant and garden.
• We ask you to stay on like yes, and you’ll be greeted with norms for hygiene and order.
• On the territory that you want, it is strictly taken away that there is in every kind of danger for health and safety of inflorescence, explosions, toxicity, radioactive and other similar substances and objects.
EMERGENCIES Call 112
ROOM CLEANING
• The hotel offers daily room cleaning between 9:00 AM and 12:00 PM.
If a "Do Not Disturb" sign is displayed past 12:00 PM, the room will be cleaned the following day.
If you require anything after 12:00 PM, please inquire at the reception.
Bed linen and towels are changed in accordance with 3-star hotel standards.
Daily changing of bed linen and towels can be requested at the reception for an additional fee, as per the price list.
PARKING
• The hotel offers outdoor parking spaces and an underground car park; advance reservation is required, and a fee applies according to the price list available at reception.
The hotel accepts no liability for damage to or theft of vehicles parked on the hotel premises.
KEYS
• One key and one access card/chip are provided for each room, regardless of the number of guests; the guest takes these with them when leaving the room.
In the event of the loss of the key and access chip/card, the costs for replacing the lock, key, keychain, and card/chip are to be borne by the guest.
INTERNET
• Free Wi-Fi access is provided in the rooms, studios, and the apartment.
LAUNDRY AND DRY CLEANING
• Dry cleaning, laundry, and ironing services are available at the hotel for an additional fee. Please contact Reception for further information.
SMOKING POLICY
In compliance with Bulgarian legislation, Hotel Classic maintains a non-smoking policy throughout all indoor areas of the hotel, including guest rooms, public areas, and corridors. Designated smoking areas are located in the hotel's outdoor spaces. A fine of €50.00 will be charged for any violation of this rule.
VIDEO MONITORING
• A guest who wanted to have Klasik, you can get information on the system for 24-hour video surveillance, some recording your actions from vliizeto vi in the object and not to let vi. From what she wanted, she wanted to reluctantly liberate, all the guests granting the right to be shot, video recorded, or filmed, without payment or remuneration. Record from every camera up to 4 weeks per session. Take note of the whole self-creep and unity in case of theft and misconduct in the event of a red or brush application, such as from a guest in a project, counterparty providers, ministers and / or third parties. Record mogat yes bydat of provision on the organite on reda, the trace is provided for the document.
The Hotel Classic team thanks you for complying with the terms and conditions and wishes you a pleasant stay!
HOW TO MAKE A RESERVATION
You can make a reservation for family Classic Hotel in one of the following ways:
send a contact form inquiry to our website http://hotel-classic-varna.com;
email us at hotel@hotel-classic-varna.com;
call phone:
+359 889 899 001;
Viber or Whats app +359 888 250 503
welcome to the location of the hotel
- Once we receive and process your request, we will contact you to confirm your accommodation.
- You will receive a confirmation of the reservation made by e-mail. It describes the type and number of rooms booked, the date of check-in and check-out, the number of adults and children listed in the booking request and the amount due. - At the hotel's discretion, the amount to be paid prior to check-in may be indicated as a security deposit required. We expect payment from you within 3 (three) business days after sending our e-mail: hotel@hotel-classicvarna.com (unless otherwise agreed between the parties). The rest of your booking is payable on the day of check-in. If you wish to cancel a reservation for which a security deposit has been transferred, the penalties described below in the cancellation policy apply.
- If a deposit is requested in advance, your reservation is valid and will be considered CONFIRMEDLY confirmed after making the specified payment on the specific request and receiving a confirmation by e-mail.
- If the payment is not made within the specified period, the hotel reserves the right to cancel the reservation.
PAYMENT OPPORTUNITIES
Cash at the hotel
With a debit or credit card at the hotel
Bank transfer to the following bank account:
BULBANK BIC UNCRBGSF
IBAN: BG49UNCR70001520992071
Hot Bell - BG EOOD
CANCELLATION CONDITIONS
Cancellation of a reservation you made can be done in one of the following ways: send us an e-mail: hotel@hotel-classic-varna.com; let us know from the request form on our site: http://hotel-classic-varna.com;
- Upon cancellation of a confirmed reservation up to 30 (thirty) calendar days (unless otherwise agreed by the parties), prior to arrival, the client shall not pay a penalty, except in the case of reservations made on special holiday packages or in strong summer season, in which additionally describes the deadlines for reservations and cancellations.
- If the reservation is canceled less than 30 (thirty) calendar days prior to check-in or in case of no-show on the day of check-in, the amount paid in advance for your reservation will not be refunded and the reservation will be considered canceled.
- Hot Bell - BG EOOD reserves the right to cancel a confirmed and paid reservation in case of force majeure and other reasons beyond the control of the hotelier. In these cases, the hotelier: - Offers the client accommodation for another period, subject to the same conditions and prices. Refunds the deposit paid by the client within 10 (ten) days from the date of receipt of a written request for this from the tourist, without owing to the client a penalty.
ACCOMMODATION CONDITIONS
Registration and accommodation is done by providing personal identification documents to the guests. The user completes the Hotel Registration Address Card / Foreign Hotel Address Card or voluntarily submits his / her identity document to a duty administrator to enter his / her data in the Register for accommodated tourists.
The identity document must be checked for accuracy of information and validity of the document and returned to the client. Copying of personal documents is not allowed. The data you provide are protected in accordance with the Personal Data Protection Act and the normative acts regulating the protection of information and are processed only in connection with the fulfillment of the established requirements of the Tourism Act. See PERSONAL DATA PROTECTION. This information will only be used in connection with your reservation and will not be provided for other purposes.
• CHECK-IN: After 14:00 on the day of arrival.
• CHECK-OUT: Up to 11:00 o'clock on the day of departure
• Early check-in between 08:00 - 13:00 pays 50% of the room price.
• Late check-out from 11:00 - 14:00 pays 50% of the room price.
After 14:00 100% of the overnight rate is charged.
• If the stay is longer than originally stated, the hotel reserves the right to offer guests different from the original rooms.
• Hotel guests are responsible for any damage caused to them by the hotel's furnishings and equipment, as well as the lack of parts of the hotel.
• The export of hotel property is not allowed.
• We ask the hotel guests to keep quiet and respect the rest of the guests in the hours set for afternoon and night rest. • The rest hours are from 14:00 to 16:00 and from 23:00 to 10:00 in the morning.
• You can welcome friends and guests at the hotel's restaurant and garden.
• We ask you to stay on like yes, and you’ll be greeted with norms for hygiene and order.
• On the territory that you want, it is strictly taken away that there is in every kind of danger for health and safety of inflorescence, explosions, toxicity, radioactive and other similar substances and objects.
EMERGENCIES Call 112
ROOM CLEANING
• The hotel offers daily room cleaning between 9:00 AM and 12:00 PM.
If a "Do Not Disturb" sign is displayed past 12:00 PM, the room will be cleaned the following day.
If you require anything after 12:00 PM, please inquire at the reception.
Bed linen and towels are changed in accordance with 3-star hotel standards.
Daily changing of bed linen and towels can be requested at the reception for an additional fee, as per the price list.
PARKING
• The hotel offers outdoor parking spaces and an underground car park; advance reservation is required, and a fee applies according to the price list available at reception.
The hotel accepts no liability for damage to or theft of vehicles parked on the hotel premises.
KEYS
• One key and one access card/chip are provided for each room, regardless of the number of guests; the guest takes these with them when leaving the room.
In the event of the loss of the key and access chip/card, the costs for replacing the lock, key, keychain, and card/chip are to be borne by the guest.
INTERNET
• Free Wi-Fi access is provided in the rooms, studios, and the apartment.
LAUNDRY AND DRY CLEANING
• Dry cleaning, laundry, and ironing services are available at the hotel for an additional fee. Please contact Reception for further information.
SMOKING POLICY
In compliance with Bulgarian legislation, Hotel Classic maintains a non-smoking policy throughout all indoor areas of the hotel, including guest rooms, public areas, and corridors. Designated smoking areas are located in the hotel's outdoor spaces. A fine of €50.00 will be charged for any violation of this rule.
VIDEO MONITORING
• A guest who wanted to have Klasik, you can get information on the system for 24-hour video surveillance, some recording your actions from vliizeto vi in the object and not to let vi. From what she wanted, she wanted to reluctantly liberate, all the guests granting the right to be shot, video recorded, or filmed, without payment or remuneration. Record from every camera up to 4 weeks per session. Take note of the whole self-creep and unity in case of theft and misconduct in the event of a red or brush application, such as from a guest in a project, counterparty providers, ministers and / or third parties. Record mogat yes bydat of provision on the organite on reda, the trace is provided for the document.
The Hotel Classic team thanks you for complying with the terms and conditions and wishes you a pleasant stay!